Car Finance Claim and PCP

August 16, 2022

Have you been misled about car financing?

A yellow toy car is sitting on the ground next to a body of water.
Mis-Selling of Car Finance: What You Need to Know

Car Financing Mis-Selling Guide

What is Mis-Selling in Car Finance?

Mis-selling of car finance occurs when the buyer is provided with incorrect, misleading, or incomplete advice or information regarding the financing deal. This may lead to signing up for a loan that doesn't fit the buyer's needs or financial situation, potentially leading to overpayments or contractual mismatches.

Personal Contract Purchase (PCP) Deals

A PCP deal is a type of auto financing that allows you to pay lower monthly installments with a large final payment if you decide to purchase the vehicle at the end of the term. This final payment, often referred to as a balloon payment, is based on the Guaranteed Minimum Future Value (GMFV) of the car. Understanding these terms is crucial to determining if a PCP is suitable for your financial situation.

Impact of the Mis-Selling Scandal

The recent focus on mis-sold car finance deals, particularly PCP contracts, highlights the importance of fully understanding the terms and conditions of your car finance agreement. If mis-sold, consumers may face financial strain or end up with a deal that does not align with their long-term interests.

What to Do If You Were Misled

If you suspect that you have been a victim of mis-selling in car financing:

  1. Gather all related documents and evidence of the mis-selling.
  2. Discuss your concerns with the financier to seek clarification or rectification.
  3. If unresolved, escalate the complaint to the Financial Ombudsman Service for a detailed investigation and potential compensation.
  4. Consider legal advice for dealing with severe cases or potential court appearances.

It is essential to act swiftly to resolve any issues related to mis-selling to prevent further financial detriment.

For more information or personal assistance, please contact us via email or phone. You can also visit our office for a direct consultation.

© 2024 Car Finance Rights. All rights reserved.

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